Refund & Cancellation Policy – FinScholars Academy
At FinScholars Academy, we maintain complete transparency regarding our refund and cancellation policies. Since our services are educational and involve immediate access to intellectual content, this policy outlines clear guidelines for all users.
1. General Policy
By enrolling in any course or program offered by FinScholars Academy, you acknowledge and agree that:
- All purchases are made voluntarily after reviewing course details
- You understand the nature of educational services being provided
- You accept the terms of this Refund & Cancellation Policy
2. No Refund Policy
FinScholars Academy follows a strict no refund policy.
This means:
- No refunds will be issued once payment is successfully made
- No refunds for partial usage or non-completion of course
- No refunds based on change of mind or personal reasons
Due to the nature of digital and educational content, once access is granted, it cannot be reversed.
3. Course Access Consideration
Upon successful enrollment:
- Course materials (videos, PDFs, sessions) may be made available immediately
- Access to intellectual property is considered as “service delivered”
Therefore, refund requests after access is granted will not be entertained.
4. Cancellation Policy
- Once a course is purchased, it cannot be cancelled
- Enrollment is non-transferable to another person
- Course access cannot be shifted to another batch unless explicitly allowed
5. Exceptional Cases
In rare situations, FinScholars Academy may review requests at its sole discretion, such as:
- Duplicate payment made accidentally
- Technical errors from our side
Any such decision will be:
- Final
- Non-negotiable
6. Payment Disputes
Users agree that:
- They will not raise unnecessary chargebacks or disputes after enrollment
- Any concerns should be first communicated to our support team
Unjustified disputes may lead to:
- Suspension of course access
- Permanent restriction from services
7. Responsibility of the User
Before making payment, users are advised to:
- Read course details carefully
- Understand the scope of learning
- Clarify doubts (if any) before enrolling
Once enrolled, it is assumed that you have made an informed decision.
8. No Guarantee Clause
FinScholars Academy does not guarantee:
- Profits in trading or investing
- Job placement or income generation
- Any specific outcome
Refund requests based on expectations of results will not be considered.
9. Technical Issues
In case of technical problems:
- We will provide support to resolve access issues
- Alternative access or solutions may be provided
However, such issues do not qualify for refunds.
10. Policy Updates
FinScholars Academy reserves the right to update or modify this policy at any time.
Users are encouraged to review it periodically. Continued use of services implies acceptance of updated terms.
11. Contact for Support
For any queries related to payments or access, users can contact:
- FinScholars Academy Support Team
- Through official communication channels
Conclusion
This Refund & Cancellation Policy ensures clarity and fairness for all users. FinScholars Academy operates as an educational platform, and once access to learning content is provided, it is considered delivered. Users are encouraged to make informed decisions before enrolling to ensure a smooth learning experience.